The Sanctuary 24/7
Privacy Policy



PRIVACY NOTICE
Last Updated: 01/01/2026

Thank you for being part of the The Sanctuary Gym community (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. If you have any questions about this notice or how we handle your data, please contact us at hello@thesanctuary247.com

This Privacy Notice explains how we collect, use, and safeguard your personal data when you:

  • Visit our website: www.thesanctuary247.com
  • Use our mobile application:  
  • Interact with us through sales, marketing, events, or other services

If you do not agree with our policies and practices, please discontinue use of our services immediately.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared?
  4. How Do We Handle Social Logins?
  5. How Long Do We Keep Your Information?
  6. Do We Collect Information from Minors?
  7. What Are Your Privacy Rights?
  8. Controls for Do-Not-Track Features
  9. Updates to This Notice
  10. Contact Information
  11. Review, Update, or Delete Your Data
  1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

We collect personal data that you voluntarily provide when registering for our services, engaging with us, or participating in promotions. This may include:

  • Name, phone number, and email address
  • Mailing and billing addresses
  • Payment details (processed securely by CLUBRIGHT )
  • Login credentials and authentication data
  • Communication preferences
  • Social media login information (if you choose to register via social accounts)

You must provide accurate and complete information and notify us of any changes.

  1. HOW DO WE USE YOUR INFORMATION?

We process your information for legitimate business purposes, contractual obligations, legal compliance, or with your consent. This includes:

  • Account management & authentication
  • Processing payments & transactions
  • Sending service-related notifications
  • Improving security & fraud prevention
  • Marketing & promotional activities (opt-out available)
  • Conducting user research & feedback collection
  • Responding to legal requests & compliance
  1. WILL YOUR INFORMATION BE SHARED?

We do not sell or rent your personal data. However, we may share information with:

  • Service providers & third-party vendors (e.g., payment processors, cloud hosting)
  • Legal & regulatory authorities if required by law
  • Business transfers in case of mergers or acquisitions
  1. HOW DO WE HANDLE SOCIAL LOGINS?

If you choose to log in via Facebook, Google, or other social platforms, we receive certain profile details as per the platform’s policies. This data is used only for account access and authentication. We recommend reviewing your social media privacy settings.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary for legitimate business or legal requirements. Once your data is no longer needed, we delete or anonymize it securely.

  1. DO WE COLLECT INFORMATION FROM MINORS?

Our services are not intended for individuals under 18 years of age. If we discover that we have collected personal data from a minor without consent, we will promptly delete it.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Object to processing or restrict data usage
  • Withdraw consent for marketing communications

To exercise these rights, contact us at  hello@the sanctuary247.com

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Many browsers include a Do-Not-Track (DNT) feature. As there is no industry standard for DNT responses, we do not currently honor DNT signals.

  1. UPDATES TO THIS NOTICE

We may update this Privacy Notice periodically. Changes will be reflected with a “Last Updated” date. We encourage you to review this notice regularly.

  1. HOW TO CONTACT US

If you have any questions about this Privacy Notice, you may contact us at:
 Email: hello@the sanctuary247.com
 Address: The Sanctuary Gym (LEO) Ltd, Burgess Street, Leominster, Herefordshire, HR6 8DE

  1. REVIEW, UPDATE, OR DELETE YOUR DATA

To request access, updates, or deletion of your personal information, please contact us at hello@the sanctuary247.com

Your privacy matters to us, and we are committed to protecting your personal data. Thank you for choosing The Sanctuary Gym!