The Sanctuary 24/7
Terms & Conditions



TERMS & CONDITIONS

PLEASE READ

This Agreement is between you and The Sanctuary Gym (LEO) Ltd (the “Company”) and forms the basis of your agreement with The Sanctuary Gym.

Your attention is particularly drawn to the cancellation and limitation of liability terms at Clauses 2 and 3.

  1. Commencement Date and Term
  • The terms of this Agreement will commence on the date you complete your membership online.
  • Under this Agreement you have the right to use the gym facilities of the Company and personal training from the Company (the “Services”).
  • The Agreement will continue for the initial term stated when signing up from the Commencement Date (the “Initial Term”) and thereafter will continue in line with the contract selected – either monthly rolling or a 6 month term.
  1. Cancellation
  • You may terminate this Agreement after the expiry of the Initial Term by giving 7 days notice from your expected payment date by written notice to the clubs official email address below:

hello@thesanctuary247.com

  • We may terminate this Agreement with you by providing 30 days notice from the date of your expected payment date, or if you threaten, abuse or harass any of our staff or other Members we may terminate this Agreement immediately. We will also terminate this agreement if you break any of the rules stated.

 

  1. Limitation of Liability
  • Nothing in this Agreement shall limit or exclude our liability:
    • for death or personal injury caused by our negligence, the negligence of our employees, agents or subcontractors;
    • for fraud or fraudulent representation;
    • for any liability that cannot be excluded by law.
  • We shall not be liable for any loss or damage that results from you breaching this contract, in particular your obligations under our ParQ and other requirements.
  • We shall not be liable for any loss or damage which is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time this Agreement was made, both we and you knew it might happen.
  • You must ensure all your items are properly secured when using the Services. We will not be responsible for any damage, loss or theft of any property brought on our premises subject to Clause 3.1 above.
  • We will not be liable for any failure to provide the Services to you in the event of event or act beyond our reasonable control, including without limitation industrial actions by third parties, civil commotion, riot, invasion, terrorist attack, threat of terrorist attack, war, threat of war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or any natural disaster.
  1. Fees
  • You are required to pay the monthly fee set in your membership plan.
  1. Use of Services
  • You acknowledge that at times some parts of our facilities may be unavailable due to refurbishments or repair. You agree that such disruption shall not constitute a material breach of this Agreement. This also covers equipment being used during busy times.
  • You will abide by our reasonable codes of conduct for the use of machines, spaces and welfare facilities.
  • You will abide by the sound and noise requests so that we do not cause issues with our customers or neighbouring properties.
  1. Data Protection
  • We may collect and we require that you consent for us to process the following personal information about you:
    • Information that you give us including your name, date of birth, email address and address.
    • Information about your health that we require as part of your membership.

 

  • We confirm that the personal information which you provide us will only be used by us to better provide the Services to you and confirm that the information will not be shared with any third party without your prior consent.
  • At times, we may undertake video recording in our facilities which may be used in marketing by us on Social Media. Should you not wish to be included in the video or photos in the future please let The Sanctuary Gym know by email to the email stated above or in writing to the registered office address.
  • You agree that we will store this information about you and we may be required to transfer it or have it stored in a location outside the European Economic Area. We will ensure that all information we have about you is stored securely.   We will only store your personal data during the term of your membership after which time we will carry out a process to delete such data.
  • You also have the right to request erasure of your personal data and this should be submitted to The Sanctuary Gym in writing to the registered office address.
  • You have the right to lodge a complaint to the ICO if you consider there is a problem with the way we handle your data.
  • We will handle your data in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
  1. General
  • No variation of this Agreement will be valid unless recorded in writing and signed by or on behalf of each of the parties to this Agreement.
  • If any provision of this Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction or illegal, the other provisions will remain unaffected and in force.
  • Nothing in this Agreement will be construed as constituting or evidencing any partnership, contract of employment or joint venture of any kind between either of the parties or as authorising either party to act as agent for the other. Neither party will have authority to make representations for, act in the name or on behalf of or otherwise to bind the other party in any way.
  • This Agreement will be governed by and interpreted in accordance with the law of England and Wales.
  • Any person who is not a party to this Agreement shall not have any rights to enforce its terms.

8 Declaration

  • By ticking the Read terms and conditions box on the app membership, you agree to all of the above terms.

 

All as per our standard terms of trading – The Sanctuary Gym (LEO) Ltd